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Some say that it can be 6 times as expensive to acquire a customer than to it is to retain an existing customer and sell additional products to them. As an example, Conventional Wisdom states that for most financial services companies, the cost of new customer acquisition is over $600 per customer.
A study at Harvard University by researchers Fredereich F. Reichheld and W. Earl Sasser calculated that a mere 5% reduction in customer defections increases company profits by 25% to 85%. Retain More Customers, Inc provides you with the tools, system, strategy, and education to achieve or exceed this statistic.
According to the Customer Service Institute, 65% of a company's business comes from existing customers, and it is more cost effective to expand your relationship with an existing client versus attracting a new client.
Benefits
There is a genuine need in the small and medium-sized business community for the customer retention services that currently are being provided to large corporations. Retain More Customers, Inc. was created to make these services available to the average business owner for a fraction of the price, but with significantly more value. Small businesses account for 99.7% of all employers in the United States. They produce nearly 30% of all exports. Historically small businesses have accounted for 60 to 80 percent of the annual job growth. In 2004, the last year that records are currently available, small businesses produced more than 1.8 million new jobs. That same year Large Corporations lost more than 181,000 jobs. Small businesses are not part of America, they are the HEART of America! They deserve training that is the same or better than that available to large corporations.
There’s an old saying that “the entrepreneur would rather work 16 hours for themselves than 8 hours for someone else”. As entrepreneurs, we must work faster and smarter than the next guy. Repeatable processes help you perform tasks quickly and efficiently time after time. Retain More Customers has the proven system that will reduce or eliminate your customer/client turnover. You keep your customers unless you chose to let them go!
Retain More Customers, Inc. is the premier provider of customer retention systems and processes designed exclusively for small and medium sized businesses. Our products range from end-to-end systems to tools and templates to consulting and coaching tailored to your needs. We look forward to having the opportunity to serve you. Please This e-mail address is being protected from spambots. You need JavaScript enabled to view it to find out how we can improve YOUR business.
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Solutions
Need a Customized Solution for your company to help you make more money by keeping more of your existing customers? Retain More Customers, Inc. can help.

